OVERVIEW

Technical Support

In the pages that lie here you will find the support documentation we've created for our customers. We've attempted to address any issue you may be suffering from and all categories have been carefully listed so that you can navigate through our pages with ease.

We provide support for the following products;

• ADSL
• Dial Up
• Wireless
• Hosting
• Phone
• Email

For all of our basic settings and configurations please check the categories above.

If you cant find what you're after here you may find the help you require in our FAQ

Announcements

To check on our system status and find any important notices please visit our Announcements Page

Contacting Support You can call our support team between 8AM-8PM on weekdays and 9AM-5PM on weekends, if this isn't an option you can send an email to support@spin.net.au or fax your request to 1300 300 374
When contacting support please have some account information available to assist in your request.