FAQ: WHAT IS A UTID?

Your UTID is the unique identifier to your I-burst modem. You can find this on the back of your modem near the Serial Number.
Your UTID is used by the I-Burst network to track, monitor and regulate what towers you are connecting to and also pays a big role in the provisioning of your service.

Please note that some UTID's can be locked to networks (similar to a mobile being locked to a network) and must be unlocked before changing providers.