My dialup service keeps dropping out. Is there anything I can do to fix this?
Most dropouts are caused by modem or phone line issues. Make sure that Call Waiting is turned off first, as people calling through will make the modem disconnect.
It is also handy to try disconnecting all devices connected to your line, besides the dialup modem. This is referred to as an ‘Isolation test’ and ensures that other devices are not interfering with the signal that the modem sends and receives.
There are also some ‘timeout’ options that appear in windows that will disconnect your modem after 20 minutes of inactivity. Try disabling these.
Failing all of this, please review our “56k Dropouts Guide” in the ‘Downloads’ section or the following web site: www.modemhelp.org
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