It has come to our attention there are emails circulating, claiming to be from Spin and asking customers to verify their password information via an included web address.
These emails are NOT legitimate mail from us and should be simply discarded.
We will never ask you to visit a website outside our network to update any of your sensitive information. You can do this yourself at any time through our 'My Account' section from the Spin website.
You will notice that the spelling and grammar is typically poor and that there is an impersonal signature. These factors, coupled with the link to somewhere outside of our network, are usually good indicators that the message is a hoax.
There are a few variations on these types of spam, which have a similar purpose or request. Below is a sample of a few such emails currently being sent:
From: Admin@spin.net.au [mailto:updatingservice@comcbd.co.cc]
Sent: Sunday, June 12, 2011 5:31 AM
To: undisclosed-recipients:
Subject: Email alert
Webnews From comcen.com.au Customer Services This Message from comcen.com.au We want to alert you that we are deleting all old email account to create more space for the new account,To prevent your email account from being closed, please give your.
From: "Spin - ISP < support@spin.net.au >"
Date: 13 August 2010 12:06:24 AM AEST
To: undisclosed-recipients:;
Subject: Dear spin.net.au Account User
Reply-To: webmaster.admin22@ml.lt
Dear spin.net.au Account User,
This message is from your email administrator / maintenance center email account to all users. We are improving our database and e-mail center due to unusual activities identified in our email system. Therefore, we are deleting all e-mail accounts identified to improve and create space for new ones.
You are required to verify your email account via email, confirming their identity. This will prevent your mail account termination during this exercise.
To confirm your email identity, you provide the information requested below:
From: "spin.net.au"
Date: 13 August 2010 12:06:24 AM AEST
To: undisclosed-recipients:;
Subject: Updating
Reply-To: webmail.costumercare@gmail.com
Dear spin.net.au User
HTK4S a virus was detected in spin.net.au Webmail server, and spin.net.au all webmail
accounts must be updated immediately to prevent damage to the webmail spin.net.au.
You are asked to provide the identity account listed below to allow us to check and
maintain your account with the new version HTK4S anti-virus/anti-Spam 2010. failure to
provide valid information, your account will be temporarily suspended from our services.
We have become aware of a new variation of a possible phishing scam email being sent to some of our customers. The email will have the subject 'New resume' as well as an attached .zip file. Inside this file is an executable (.exe) file disguised as a resume document which may cause harm or open security vulnerabilities to your computer if opened. If you do receive this email to your Spin email address, please disregard and delete immediately. The email appears to have been sent to multiply address's and is not targeting specific individuals.
Below is an example of what the new scam email may look like.
From: "Dean Barron"
