

ADSL2+ Broadband is a wide reaching, high-speed Internet service.
With theoretical speeds of up to 20 megabits per second downstream and 800 kilobits upstream, ADSL2+ is the fastest ADSL broadband service on the market.
Choose a Broadband Plan
| Plan Name |
Included Data |
Price |
Discounted Price While in contract |
|
| 1GB Starter Shaped ^ |
1GB |
$9.95 |
$7.96 |
Sign Up |
| 5GB Shaped |
5GB |
$29.95 |
$23.96 |
Sign Up |
| 15GB Shaped |
15GB |
$39.95 |
$31.96 |
Sign Up |
| 25GB Shaped |
25GB |
$49.95 |
$39.96 |
Sign Up |
| 40GB Shaped |
40GB |
$59.95 |
$47.96 |
Sign Up |
| 50GB Shaped |
50GB |
$69.95 |
$55.96 |
Sign Up |


Choose a Home Phone Plan
| Plan Name |
$9 Pack |
$29 Pack |
$49 Pack |
$89 Pack |
Monthly Cost (includes $29.95 Line Rental) |
$38.95 |
$58.95 |
$78.95 |
$118.95 |
| More Info |
More Info |
More Info |
More Info |
| Included Value |
$10 worth of calls |
$50 worth of calls |
$100 worth of calls |
$200 worth of calls |
| Includes Local, National, International, Mobiles and 13/1300 calls (excludes some call types). |
National Cap Capped at $1.98 for 2 hours. Mobile Cap Capped at $1.98 for 10 minutes. Top 50 International Capped at $1.98 for 30 minutes. |
1 All shaped plans have the option of either shaped or $10/GB excess.
2 All shaped plans are slowed to 72kbps when data limit has been reached if excess option not taken.
3 Off-peak is from 2am-9am AEDST/AEST and if peak is shaped, both peak and off-peak are shaped to 72kbps.
4 Unlimited off-peak traffic is shaped to 1500Kbps (1.5Mbps) during off-peak only.
^ Shaped to 28.8kbps when data limit has been reached. Starter plans are only available as just that, a starter plan. Once you have changed to another plan you may not change back.
Contract Options
Things to Know Click to View
- All prices on this page include GST.
- Broadband plans listed on this page must be bundled with a Spin Home Phone plan displayed here.
- Payments are to be made by Direct Debit or Credit Card.
- Only download data is calculated, upload data is free!
- 30 days notice of cancellation is required in writing.
- Seniors and Entry Level plans are ineligible to change to an "Excess" plan.
- Above “bundled” pricing is only valid to full service (local and long distance) phone customers. In the event you move your long distance to another provider, there is a $10 per month additional charge.
- The data rates available to a particular ADSL customer are affected by many factors, and some by quite significant amounts. These include:
- The length of copper wire from the exchange.
- The number of, and type of, other services being used over copper pairs in the same cable by other customers.
- The configuration and line quality of the copper wire pair between the exchange and the customer’s premises.
- Electrical interference from outside sources (such as electric motors).
- The configuration of the copper wiring within the customer’s premises.
- The software configuration and application on the customer’s computer (in particular how it uses the uplink back to the exchange) .
- The customer’s hardware or modem.
- The capacity of, load on, and access data rate of the destination host computer which the customer is accessing.
- Download quota is the amount of data you may download in any given month. Any unused data is forfeited at the end of that billing month. For the purpose of calculation, 1GB = 1000MB.
- ADSL2+ phone bundles do not support complex services such as Line Hunt, FaxStream or Indial. If you have a complex Value Added Service(VAS) and wish to port you will need to have the complex VAS removed prior to submitting the porting request.
- If you try and switch your home telephone away from Spin in the future, you may lose your number. Exceptions to this is if you port away to selected carriers with bi-lateral agreements. These currently include Telstra, Primus and Optus.
- Some call services will be directly billed directly by Telstra who will send a paper invoice to the installation name and address of the service. Services billed by Telstra include, but are not limited to, calls to 190x services; Sensis directory; accepting reverse charge calls; and using Telstra override dialling prefix.
- If you wish to downgrade your plan (to a plan of lesser value and/or included data) there is a fee of $20 for each downgrade. If you are currently receiving any discounts or promotions you will lose them on downgrade.
- Should you have a rented Telstra handset, you are required to return it or will be charged a $50 fee for purchase in the first month.
- Applications which are cancelled after processing has commenced, but before the order has been submitted to our wholesaler is subject to a fee of $100. Cancellation requests received after the order has been lodged with our wholesaler will be subject to standard cancellation fees and conditions.
- ADSL2+ Bundles take approximately 10-14 working days to provision.
- Existing customers upgrading from ADSL1 to ADSL2+ If you upgrade within the first 6 months of your minimum term, a fee of $99 applies, in addition to the ADSL2+ Line Activation Fee. If you upgrade after the first 6 months of your minimum term, and are still within your minimum term, a fee of $49 applies, in addition to the ADSL2+ Line Activation Fee. You will also be re-contracted for the contract period which is the next highest to the months left on your existing contract (e.g. If you are currently in a 24 month contract and you have 18 months to go, you would be required to re-contract for 24 months). If you upgrade outside of your minimum term, no fee applies except the relevant ADSL2+ Line Activation Fee.
- Early disconnection fees applies ($300 pro-rata for Spin ADSL2+, $149 pro-rata for Spin Telephony). For example, if you cancel your contract 9 months into a 12 month contract may have to pay a termination fee of $300 x 3/12 (where 3 is the number of months left to run on the contract, divided by 12 months) = $75 (for each relevant service).
- If you cancel the Service before the minimum Term ends, you must pay back any discounts or special offers you received to sign up for that Term.
- Unlimited Off-peak is only available as an option for current website displayed plans.
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